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Guide to Joto Ward Office

Address:
3-4-29 Chuo, Joto-ku, Osaka City 536-8510
Service hours: 9:00 a.m. to 5:30 p.m. from Monday through Friday (excluding national holidays, year-end and new year)
The Joto Ward office has a counter open on the fourth Sunday of the month, primarily for the procedures related to the change of residence.
The Joto Ward counters are now open until 7:00 p.m. every Friday. ( Resident registration, Family register, Alien registration, National health insurance, National pension, Health and welfare, Desk of nursing-care insurance)
Telephone number: 06-6930-9986

Telephone consultation for foreign residents at ward offices
Ward offices provide telephone consultation on administrative services and information inquiries.
English, Chinese and Korean Monday through Friday
Thai Mondays
Portuguese Tuesdays
Indonesian Wednesdays
Spanish Fridays
Service hours: 9:00 a.m. to 5:00 p.m. from Monday through Friday (excluding national holidays, year-end and new year)
Consultation numbers: 06-6930-9907

If you do not know what section to contact, dial 06-6930-9986 (main phone number of Joto Ward Office) for inquiry.
Counter Description Phone number
General Affairs
(Somu)
General affairs of the ward office, election, property ward 06-6930-9625
General planning and promotion
(Sogo kikaku)
Ward’s administration, planning of the ward development in cooperation with citizens 06-6930-9937
Regional development
(Chiiki shinko)
Promotion of regional development, support to local safety, statistics, security lights subsidy, disaster relief, relief money, Ward Hall usage, mutual aid. 06-6930-9734
Public hearing, public relations
 (Kocho, Koho)
Public hearing, various public consultation, public relations, outdoor advertisements, municipal housing application 06-6930-9683
Human rights and lifelong study
(Jinken, Shogai gakushu)
Social education, human rights, and lifelong study 06-6930-9743
Resident registration
(Jumin toroku)
Resident registration, seal registration, issuance of certificates.
Temporary license car plate.
Residence indication, schooling matters.
06-6930-9963
Family register
(Koseki)
Certification of family registration, cremation/ burial permit, identification card 06-6930-9961
Foreign resident registration
(Gaikokujin toroku)
Alien registration, certificate of registered matters 06-6930-9965
National health insurance
(Kokumin kenko hoken)
National health insurance application, elderly medical system, etc. 06-6930-9956
National health insurance
<administration>
 (Kokumin kenko hoken kanri)
Payment , exemption and refund etc of national health insurance 06-6930-9946
Pension
(Kokumin nenkin)
Matters related to national pension 06-6930-9959
Health, welfare
(Hoken, fukushi)
General consultation on health and welfare, matters related to aging society, child welfare, single mother’s welfare, elderly welfare, welfare for the disabled, specific diseases, child allowances, subsidies for medical expenses 06-6930-9857
Long-term care insurance  
(Kaigo hoken)
Application of certified long-term care, nursing care insurance (over 65 years old), elderly care services (welfare products, house repair etc.) 06-6930-9859
Regional health care
(Chiiki hoken)
Tubercular medical checkup, specific medical checkup, examinations for various cancers, bone mass check, measurement of physical fitness, nutrition consultation, maternal and child health handbook, vaccination, etc. 06-6930-9882
Community activities
(Chiiki katsudo)
Various consultations on health, pregnancy classes, parenting classes, lifestyle-related diseases prevention classes, exercise classes etc. 06-6930-9968
Living environment  
(Seikatsu kankyo)
Family dog's registration, animal protection, food/environmental sanitation, pollution complaint 06-6930-9973
Livelihood support 
(Seikatsu shien)
Matters related to social welfare 06-6930-9872

Matters related to tax are handled at the Kyobashi City Tax Office from October 9, 2007.
The Kyobashi City Tax Office
Address:MID Kyobashi Bldg 4F, 2-2-48 Katamachi, Miyakojima-ku
Tel:06-4801-2948 Fax:06-4801-2905