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Results of Public Comments on the Basic Directives for Policies on Non-Japanese Residents in Osaka (Draft)

(1) Collection Period for Public Comments
  November 28, 2003 -December 26, 2003
   
(2) Publication of the Basic Directives (Draft)
 
- Distributed to: Planning & Promotion Department of Citizens' Affairs Bureau, How Information Counter, Osaka City Service Counters, Citizens' Activities Promotion Section and branches at each ward office, CREO OSAKA?Human Rights Cultural Centers, Osaka City Consumer Center, The International House-Osaka, Asia-Pacific Human Rights Information Center
 
- Placed at: Public Record Office, Administrative File Center
 
- Posted on: Homepage of the Citizens' Affairs Bureau
   
(3) Languages
  Publication of the Basic Directives (Draft) and collection of public comments were done in English, Chinese and Korean.
   
(4) Collection of Comments
  By mail, fax, e-mail (via homepage link), or in person to the Planning & Promotion Department
   
(5) Respondents
 
- Comments submitted by 26 parties (22 individuals and 4 groups)
Breakdown of individuals
 
space Sex: Male - 17; Female - 3; No response - 2
 
space Nationality: Japanese - 15; Korean - 2; Chinese - 2; Other - 1; No response - 2
 
space Age group: 20s - 2; 30s - 8; 40s - 4; 50s - 3; 60s - 1; No response - 4
 
space Place of residence: Osaka City - 10; Outside Osaka City - 9; No response - 3
- Number of comments: 116
   
(6) Summary of Comments and Responses from Osaka City
  Comments were collated according to their related articles in the Basic Directives, with responses from Osaka City as follows. The collected comments were merged and summarized according to content.

Comments Response from Osaka City
I. General Matters
1) A clear statement of the City's stance on securing the human rights of non-Japanese residents is appreciated. However, the Draft does not provide particulars, and thus it is difficult to understand. Annual plans and guidelines should be formulated.
A statement that the City will promote non-Japanese resident policies through specially designed activities has been added in Ch. 4-4-(1), "Governmental Organizations."
2) For internationalization, priority should be given to improving policies on non-Japanese residents who reside in the City now.
As described in Ch. 3, "Concepts Underlying the Basic Directives," the City is striving to improve policies for non-Japanese residents based on the equality of all residents, with the aim of creating a tolerant community.
3) Policies on Japanese residents should be improved first of all.
4) The City should publicize the fact that to create a society where everyone gets along, execution of responsibilities is as important as protection of rights.
As described in Ch. 3, "Concepts Underlying the Basic Directives," the City encourages participation in various activities and interactions for the development of local communities.
II. Chapter 1 - Social Environment Surrounding Non-Japanese Residents
1. Domestic Circumstances
1) It should be stated that the City Council has adopted a written opinion requesting the formulation of a bill for the granting of local election voting rights to non-Japanese nationals.
It has been added to the chronological table.
2) It should be stated that the Ministry of Education, Culture, Sports, Science and Technology should qualify students from Korean schools to take national university entrance exams on a school basis.
A statement regarding qualification to take national university entrance exams has been added in Ch. 4-2-(7), "Support for International Schools."
III. Chapter 3 - Concepts Underlying the Basic Directives
Respect for Everyone's Human Rights
The City should consider a measure to provide effective remedies for Korean students damaged by violence or verbal abuse and non-Japanese residents suffering unreasonable discrimination or exclusion, including discrimination in employment and refusal to provide housing. As described in the Basic Directives, the City strives to raise awareness of human rights and improve service counters for consultations, with the aim of creating a society where everyone's human rights are respected. To provide victims of human rights violations with remedies, it is necessary to have a general legal framework in place that satisfies the requirements for protection of human rights. Based on this understanding, the City has petitioned the national government to build such a legal framework.
Creation of a Tolerant Community
The City should teach students that it is important to secure human rights for all people. As described in Ch. 1-3, "Osaka's History," the City has been actively promoting human rights education and enlightenment activities.
Community Participation by Non-Japanese Residents
The City should implement measures based on the written opinion adopted by the City Council. As described in Ch. 4-3-(2), "Participation in Municipal Administration," the City continues to consider measures to involve non-Japanese residents and incorporate their opinions in matters of municipal administration and local communities.
IV. Chapter 4 - Implementation of the Policies on Non-Japanese Residents in Osaka
1. Respect for the Human Rights of Residents of Foreign Nationality
(1) Provision of Information in Multiple Languages
1) Various public media should be used in providing information on municipal administration.
As described in the Basic Directives, the City strives to make better use of public media for effective provision of information.
2) Language barriers should be eliminated.
(2) Reinforcement of the Consultation Service System
Consultation counters for non-Japanese residents should be opened in ward offices, with non-Japanese consultants hired (as temporary staff) as much as possible. As described in the Basic Directives, the City strives to provide non-Japanese residents with appropriate advice through consultations, with the goal of ensuring equal access to governmental services for all people regardless of their Japanese proficiency.
(6) Juveniles, One-Parent Families
Since many non-Japanese residents are worried about childrearing, places for interaction and opinion exchanges are needed. As described in Ch. 2-1-(6), "Juveniles, One-Parent Families," the Osaka Municipal Child Counseling Information Center provides telephone consultations. The City will research juvenile- and nursing-related measures that promote multicultural tolerance while meeting the diversified needs in childrearing.
(7) Women and Domestic Violence (DV)
DV-related consultations and temporary custody for non-Japanese women should be provided regardless of resident status. Consultations and temporary custody for women undergoing DV are provided regardless of nationality, and such fact has been added in 2-1-(6), "Juveniles, One-Parent Families."
(9) 1) Medical Care Insurance
The City should request that the national government provide National Health Insurance and social assistance based on the fact of residence and regardless of resident status. The Supreme Court delivered a verdict on the application of National Health Insurance to non-Japanese without resident status in January 2004. The City will consider this matter in accordance with future opinions provided by the national government. The corresponding application of social assistance to non-Japanese residents is limited by resident status. Therefore, the City has petitioned the national government.
(9) 2) Medical Care and Emergency Medical Services
1) For those non-Japanese residents who cannot purchase health care insurance, assistance for medical expenses for emergency medical care should be considered.
The City regards this a matter of grave concern, but it must be considered not only by the City but also by the national government. The City will pressure the national government in this matter.
2) Emergency medical services must be provided equally to all people. A multilingual system should be constructed, including medical interpreter services.
Providing all people with equal medical care is the essence of public medical care. As described in the Basic Directives, the City is considering measures to help those who do not understand Japanese well.
(11) Housing
Effective measures to eliminate refusals to provide non-Japanese residents with housing should be considered. As described in the Basic Directives, the City promotes awareness activities that are aimed at abolishing discrimination in housing rentals and is improving its provision of housing-related consultations and information.
(12) Employment
Effective measures to eliminate discrimination in employment of non-Japanese residents should be considered. As described in the Basic Directives, the City continues to conduct awareness activities with the goal of abolishing discriminatory practices in employment and work and to provide information on labor and employment and a wide range of consultations.
2. Creation of a Multicultural, Tolerant Society
(2) Education of Children of Korean Nationality
1) Expansion of Korean culture clubs is needed.
As described in the Basic Directives, the City is improving the education of children of Korean nationality and continues to consider measures for such improvement.
2) Korean culture clubs should be discontinued.
The City regards the education of children of foreign nationality as crucial to the creation of a multicultural, tolerant society and essential to the building of human relationships and community environments where Japanese and non-Japanese residents contribute to each other's happiness.
(3) Education of Children Entering the Country and Returning from Abroad
1) The City should be actively involved in teaching non-Japanese students from abroad their mother tongues.
Lessons in their mother tongues are being provided. A statement about such lessons has been added in Ch. 2-2-(1)-3), "Education of Children Returning and Coming from Abroad."
2) Providing non-Japanese students with opportunities to learn the Japanese language, which is necessary for living, is understandable. However, having special classes to teach them about the cultures of their mother countries as part of the compulsory curriculum is questionable.
One of the educational goals of the City is to foster in both Japanese and non-Japanese children the attitude needed to understand and get along with each other. The City recognizes the importance of being able to understand and respect cultural diversity and live with people from different cultures and seeks to assist children in developing such abilities through the social studies class or the Integrated Course.
(7) Support for International Schools
Sufficient assistance to Korean schools is required to secure the educational rights of Korean students. As described in the Basic Directives, the City continues to provide the necessary assistance.
(8) Opportunities and Places for Learning the Japanese Language
1) Japanese language classes are also held by citizens' groups. Support and cooperation are needed for those groups.
The City opened the Center for Adult Learning, Literacy & Japanese as a Second Language (CALLJSL) in collaboration with Osaka Prefecture in 2002, and has been supporting citizens' voluntary efforts. A statement about this matter has been added in Ch. 2-3-(1), "Opportunities and Places to Learn the Japanese Language."
2) Since some non-Japanese residents have acquired skill in speaking but not writing Japanese through long stays in Japan, there should be a clear statement that the City is securing education for literacy.
As described in Ch. 2-3-(1), "Opportunities and Places to Learn the Japanese Language," the City has been striving to increase opportunities for literacy education.
(9) Promotion of International Understanding and Exchanges
The International House, Osaka is supposed to be playing a leading role in this matter, but it is not necessarily doing so, judging from its very narrow range of activities. A description of the activities of the International House, Osaka has been added in Ch. 2-3-(2), "Promotion of International Understanding and Exchanges. " A statement that the City will improve its provision of information on international exchanges has been added in Ch. 4-2-(9), "Promotion of International Understanding and Exchanges."
(10) Support for Students from Overseas
Since most pre-college students in Japanese language schools aim to enter university, they should be included among the recipients of support like low-rent housing, assistance with insurance premiums and consultations. The City is providing consultations for international students enrolled in all kinds of educational programs. That fact has been added in Ch. 2-3-(3), "Support for Students from Overseas."
(11) Promotion of Awareness
1) Issues related to the human rights of non-Japanese people should be raised in communities.
The City is promoting a wide range of activities to raise awareness of human rights in collaboration with the Ward Conference for Promotion of Human Rights Awareness and the City Conference for Promotion of Human Rights Awareness. Promotion of human rights awareness is included in seminars for the Ward Conference of Social Workers and health/medical/welfare care network promoters. A statement that the City uses every opportunity for promotion of human rights awareness has been added in Ch. 4-2-(11), "Promotion of Awareness."
2) Efforts are needed to familiarize citizens with the content of the Basic Directives.
A summary of the Basic Directives will be distributed to citizens.
3. Participation in the Local Community
(1) Participation in Community Activities
The establishment of a convention of non-Japanese residents, with some of the membership selected by the public, should be considered. In Ch. 4-4-(1), "Governmental Organization," a statement has been added that the City will consider issues related to non-Japanese residents at its Advisory Panel while discussing possible organizational solutions for incorporating opinions and requests from non-Japanese residents into the municipal administration.
(2) Civil Service
1) The City should demonstrate both internally and externally its achievements in internationalization of municipal administration, such as publicizing the status of employment of non-Japanese people as civil servants and allowing Korean employees to use their Korean names.
The City has been employing many non-Japanese people and publicizing that government employment tests are open to non-Japanese residents. Use of Korean names is finally the choice of the individual. The City thinks it is important to create a workplace environment where non-Japanese employees do not hesitate to use their real names.
2) Active employment of non-Japanese people is needed to meet potential future increases in the needs of non-Japanese residents.
Employment of public employees is done based on the Local Public Service Law.
3) There is no need for public employees of foreign nationality. Non-Japanese people who want to become public employees should be naturalized.
Non-Japanese people are part of local communities, and enlarging their employment opportunities is important. Further, if Osaka is to become an international city, differences of nationality should not be taken into account in the employment of civil servants.
4. Promotion of the Policies on Non-Japanese Residents in Osaka
(1) Governmental Organization
1) The City should set up a section to provide overall coordination of measures for non-Japanese residents.
A statement that the City will enhance planning and coordinating functions of related sections has been added to the Basic Directives.
2) A system is needed to facilitate cooperation among the International House, Osaka, ward offices and communities.
As described in the Basic Directives, the City links its related bureaus and strengthens its organization. As described in Ch. 4-4-(4), "Cooperation with Related Organizations," the City is strengthening its cooperation with related organizations.
(2) Enhancement of Staff Training Courses
The Basic Directives should be fully understood by civil employees. Assignment of a training-course planner for each workplace should be considered. The City will encourage its employees to understand the Basic Directives, using a digest version in human rights seminars for each section. The City is also holding seminars to train instructors on human rights issues in each section.
(3) Conducting Surveys
1) Surveys are needed to assess the prevalence of school refusal among foreign-born students and to evaluate the needs of Korean culture clubs in schools.
Information on the status of students with foreign nationality is obtained from Teachers' Consultants in each block of each ward. The City has asked each school to inform it of their needs concerning Korean culture clubs.
2) A survey should be conducted on discrimination in rental housing.
The status of discrimination in rental housing was assessed in the course of the survey of non-Japanese residents on their living situations in 2001.
(4) Cooperation with Related Organizations
1) The City should petition the national government intensely for radical revisions to the Alien Registration Law.
As described in the Basic Directives, the City continues to petition the national government for radical revisions to the law.
2) Efforts should be made to increase cooperation with NPOs and non-Japanese resident groups in the areas of information provision, childrearing, DV, education and international exchanges.
A statement that the City will strengthen cooperation with NPOs and other groups has been added to the Basic Directives. As described in Ch. 4-4-(5), "Nurturing and Support for Volunteers," the City also strives for closer cooperation with volunteer groups.
V. Others
Alien Registration
1) Alien registration counters should be carefully arranged so that consultations cannot be overheard by other people.
The City strives to ensure that its counter staff respects the privacy of consultees.
2) Since "alien" contains a negative meaning, "Foreign Registration" should be used instead of "Alien Registration" in English. The Ministry of Justice uses "Alien Registration" in English.
However, since this carries a negative image, the City uses the term "Foreign Resident Registration" at its counter.
3) Employees who speak foreign languages should be assigned to the alien registration section.
As described in Ch. 2-1-(1), a greater number of Trio-Phones have been made available at the Resident Registration Section, Resident Registration Dept. , since fiscal 2003.

Many opinions were obtained in addition to the above. Those opinions not listed here will also be considered in promoting future measures.
Planning & Promotion Department, Human Rights
Division Citizens' Affaire Bureau, Osaka City
1-3-20 Nakanoshima, kita-ku, Osaka, 530-8201
Phone:06-6208-7612 Fax:06-6202-7076
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