Osaka City is currently engaged in a complete reassessment of its performance evaluation initiatives, and its appraisals of the performance of the Osaka City Waterworks Bureau have been frozen since FY2005.
The situation for initiatives prior to FY2004 and the results of the evaluation for 2004 may be viewed below.

Implementation of Osaka City Waterworks Bureau Performance Appraisals (FY2000–FY2004)

Osaka City has introduced a system of performance appraisal (developed during FY2000–FY2002 and fully implemented from FY2003) with the objectives of (1) inspecting and improving business effectiveness; (2) improving services to residents; (3) enhancing the ability of staff to propose plans and formulate policies; and (4) clarify the city’s accountability to its residents. The Osaka City Waterworks Bureau has been involved in performance appraisal since FY2001.

In FY2004, performance appraisals were implemented for 42 projects (10 covered by new guidelines, 21 other than those covered by new guidelines, 6 to repair facilities, and 5 offering services to city residents), on the basis of the Osaka City Project Evaluation Outline and the FY2004 Osaka City Project Evaluation Implementation Policy.

The main feature of performance appraisals of public enterprises is that because they must be evaluated not only from the perspective of the public interest but also from that of profitability, two types of record must be kept: performance appraisal records for each individual program, and accounting records for public enterprises for each accounting unit. To ensure appraisal records are in a format easily understandable by residents, such formats must be determined in light of the individual character of each project, and combined with alternative formats or descriptions.

FY2004 Appraisal Results

The results of the FY2004 appraisals for Osaka City are all collected in the Office of City Management Policy, and may also be viewed in the Osaka Municipal Archives or the Administrative Document Center. They are also published on the Osaka City website.

To access the FY2004 appraisal results, see here (“Welcome to Implementation of Osaka City Performance Appraisals Ewebsite will open in a separate window)

FY2004 Performance Appraisal Record and Public Corporation Accounts Record (Waterworks Bureau)

Adobe Reader is required to download the FY2004 Performance Appraisal Record and Public Corporation Accounts Record (Waterworks Bureau).

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(PDF file opens in a separate window.)

The following files are in Japanese only.

• 1 1. Making public facilities barrier-free (Waterworks Bureau) (PDF: 24KB)
• 2. Website management and operation (Waterworks Bureau) (PDF: 168KB)
• 3. Operation and management of disaster information system (PDF: 24KB)
• 4. Widespread use of and education concerning water supply (PDF: 180KB)
• 5. Management and operation of the Water Museum (PDF: 180KB)
• 6. Acceptance of overseas research staff as an international contribution (PDF: 168KB)
• 7. Public hearings (PDF: 20KB)
• 8. Public relations (PDF: 20KB)
• 9. Operation and management of staff salaries, financial accounting, and furnishings management system (PDF: 24KB)
• 10. Support for Osaka City Waterworks Bureau V-Net activities (PDF: 176KB)
• 11. Effective use of resources through ancillary programs etc. (PDF: 172KB)
• 12. Replacement of official vehicles with low-pollution cars(Waterworks Bureau) (PDF: 156KB)
• 13. Effective use of Ogimachi Government Office, Waterworks Bureau (PDF: 12KB)
• 14. Operation and management of service offices online system (PDF: 24KB)
• 15. Water supply service business (PDF: 20KB)
• 16. Industrial water supply service business (PDF: 20KB)
• 17. Operation and management of optical disk filing system in water service installation-related administration (PDF: 24KB)
• 18. Improvements to water service installations (improved earthquake resistance) (PDF: 172KB)
• 19. Repair of water service installations (PDF: 24KB)
• 20. Management of resources and equipment for emergency water supply (PDF: 164KB)
• 21. Management of water meters (PDF: 20KB)
• 22. Hygiene management of water storage tanks and conduits, and administration for water service systems without receiving tanks (PDF: 20KB)
• 23. Promotion of cooperative framework with neighboring prefectures and cities (Waterworks Bureau) (PDF: 180KB)
• 24. Improvement of purification facilities (improving water supply and distribution centers, and strengthening earthquake resistance of purification and distribution plants) (PDF: 172KB)
• 25. Improvement of purification facilities (renewal of aged equipment) (PDF: 172KB)
• 26. Improvement of distribution pipes (strengthening earthquake resistance of distribution pipes) (PDF: 180KB)
• 27. Improvement of industrial water supply (PDF: 168KB)
• 28. Operation and management of civil engineering design and quantity surveying system (PDF: 24KB)
• 29. Improvement of facilities management system, and its operation and management (PDF: 192KB)
• 30. Planned building renovations (PDF: 20KB)
• 31. Maintenance and management of architecturally related electrical and mechanical facilities (PDF: 20KB)
• 32. Operation and management of distribution information system (PDF: 24KB)
• 33. Operation and management of pipeline information management system (PDF: 24KB)
• 34. Maintenance and management of pipeline facilities (distribution pipes etc.) (PDF: 20KB)
• 35. Operation and management of water intake, purification, and distribution facilities (PDF: 24KB)
• 36. Maintenance and management of water intake, purification, and distribution facilities (repair work) (PDF: 20KB)
• 37. Operation and management of water intake, purification, and distribution facilities for industrial water supply (PDF: 24KB)
• 38. Maintenance and management of water intake, purification, and distribution facilities for industrial water supply (repair work) (PDF: 20KB)
• 39. Reuse of sludge deposits generated at purification plants (as raw material for cement) (PDF: 168KB)
• 40. Reuse of sludge deposits generated at purification plants (as gardening soil) (PDF: 172KB)
• 41. Water quality consultation service (PDF: 24KB)
• 42. Surveys and research on water quality (PDF: 24KB)
• Waterworks Bureau Accounting Records (PDF: 28KB)
• Industrial Water Supply Business Accounting Records (PDF: 28KB)

[Page Ownership of Water Service Installation under Implementation of Osaka City Waterworks Bureau Performance Appraisals under Management Information under Guide to Waterworks on the Osaka City Waterworks Bureau Website ends here.]