Hirano ward Home > Ward office / Guide to Hirano Ward Office

Guide to the Ward Office and Public Health and Welfare Center (the Public Health and Welfare Center is inside the Ward Office building) Tel: 06-4302-9986     Fax: All Ward Office departments 06-6700-0190   Public Health and Welfare Center 06-6702-4315 Floor Department Counter Tel. Main areas of work 5 General Affairs General 51 4302-9625 General administration, elections, statistics, outdoor advertisements 4 Public Health and Welfare Department (Public Health and Welfare Center) Support 1 41 4302-9872 Matters related to accounting and health care for people receiving public assistance Support 1 (Initial Interview) 45 4302-9839 New inquiries about public assistance Support 1 (Support for Independent Living) 45 4302-9891 Support to people receiving public assistance to become independent Support 2–4 42-44 4302-9873 4302-9874 4302-9842 Matters concerning public assistance 3 Public Health and Welfare Department (Public Health and Welfare Center) Long-Term Care Insurance 31 4302-9859 Matters concerning long-term care insurance Community Public Health 32 4302-9882 Matters concerning the issue of Mother and Child Health Handbooks, infant and child health checkups, vaccinations, specific health checkups, cancer screening, health checkups for people exposed to radiation, prevention of tuberculosis and other infectious diseases, advice on nutrition and food, the Medical Care Act, applications for licenses to work as medical professionals, subsidies for medical expenses (childhood asthma, specific chronic childhood diseases, premature babies, hepatitis), health and welfare statistics surveys, and legal matters such as those concerning pollution-related health damage compensation 4302-9973 Matters concerning environmental health, advice on sanitary pests, rabies vaccinations, animal welfare and management Community Welfare 33 4302-9857 Matters concerning general inquiries on public health and welfare, child allowance, subsidies for medical expenses, elderly welfare, elderly abuse, abuse of disabled persons, welfare of physically disabled persons, mental health and welfare of mentally disabled persons, welfare of intellectually disabled persons, medical expenses for specified intractable diseases, child welfare, maternal and child welfare, domestic violence, childcare support, child abuse, childcare center 4302-9941 Matters concerning commissioned welfare volunteers and commissioned child welfare volunteers, and emergency relief funds Public Health Activities 34 4302-9968 Matters concerning health advice, mental health and welfare advice, and health improvement activities by public health nurses 2 Collaborative Community Development Department Collaborative Community Development 21 4302-9734 Matters concerning community revitalization, community safety measures, disaster prevention, disaster sympathy payments, industrial promotion, buildings attached to the Ward Office, assistance to bereaved persons, social education, lifelong learning, and human rights Policy Promotion Department Planning Coordination 23 4302-9903 Matters concerning comprehensive policymaking, public relations, public consultations, and partnerships with schools Policy Promotion 4302-9683 Matters concerning the ward’s future vision, the ward’s administration policy, the ward’s council meeting, publicity using local historical resources, public relations, and public hearings 1 Counter Services Department Tax Certificate Issue Counter 12   Matters concerning issue of certificates for municipal taxes and temporary driving permissions Resident Registration 13 4302-9798 Matters concerning residence indication and school attendance 14 4302-9965 Matters concerning Special Permanent Resident Certificate 16 4302-9963 Matters concerning resident registration and personal seal registration including certification Family Registration 4302-9961 Matters concerning notifications related to family registration, applications for certificates of matters recorded in the family register, and applications for permission for burial and cremation Special Counter for My Number System 0570-068511 Matters concerning issuance of My Number Insurance and Pensions 17 4302-9956 Matters concerning national health insurance, the medical care system for the elderly aged 75 and over, and the national pension 18 4302-9946 Matters concerning advice on payment of insurance premiums for national health insurance Living Support Center Hirano 19 6700-9250 Consultation and assistance concerning employment and other means of independent living Opening hours ● Opening hours   9:00 a.m. to 5:30 p.m. from Monday through Friday * Note that counter opening hours are extended to 7:00 p.m. every Friday (excluding some services and branch offices) ● Closed   Saturdays, Sundays, national holidays, and year-end and New Year’s holidays (December 29 to January 3) * Note that the Ward Office is open on the 4th Sunday of every month (excluding some services and branch offices) Extended counter opening hours Ward Office counter opening hours are extended to 7:00 p.m. every Friday (excluding some services and branch offices). * Some services cannot be provided during these extended hours. Please inquire for details.) ★ Services provided Counter Services Department (Resident Information) Tel: 06-4302-9963 Notifications related to family registration such as births and marriages, notification of moving into or out of the ward, procedures for entering school, personal seal registration, renewal of Special Permanent Resident Certificate, issue of certificates such as copies of family registers, resident registration, and tax certificates.       Counter Services Department (Insurance and Pensions) Tel: 06-4302-9956 Applications and notifications concerning national health insurance, the national pension, and the medical care system for the elderly aged 75 and over, due to movement of residents.       Public Health and Welfare Department (Community Welfare, Long-Term Care Insurance) Tel: Community Welfare 06-4302-9857, Long-Term Care Insurance 06-4302-9859 Applications and notifications concerning welfare and medical services, such as child allowance and assistance with medical expenses for elderly people, due to movement of residents. Applications and notifications for long-term care insurance due to movement of residents.       Tax Certificate Issue Counter Tel: 06-4302-9963 Issue of certificates of payment of municipal and prefectural taxes, etc. Sunday Opening The Ward Office is open on the 4th Sunday of every month 9:00 a.m. to 5:30 p.m. (excluding some services and branch offices). * Some services cannot be provided on Sundays. Please inquire for details.) ★ Services provided   Counter Services Department (Resident Information) Tel: 06-4302-9963 Notifications related to family registration such as births and marriages, notification of moving into or out of the ward, procedures for entering school, personal seal registration, renewal of Special Permanent Resident Certificate, issue of certificates such as copies of family registers or resident registration, etc.       Counter Services Department (Insurance and Pensions) Tel: 06-4302-9956 Applications and notifications concerning national health insurance, the national pension, and the medical care system for the elderly aged 75 and over, due to movement of residents. Access Map Inquiries About Municipal tax Inquiries about municipal tax and applications for the issue of tax certificates or other applications are dealt with by the Abeno Municipal Tax Office and the Semba Corporation Municipal Tax Office. However, tax certificates can also be issued at Counter 12 on the 1st floor of the Ward Office, as well as at branch offices. ● Tel: Abeno Municipal Tax Office 06-4396-2948   Semba Corporation Municipal Tax Office 06-4705-2948 ● Opening hours   9:00 a.m. to 5:30 p.m. from Monday through Friday (Note that counter opening hours are extended to 7:00 p.m. every Friday.) ● Closed   Saturdays, Sundays, national holidays, and year-end and New Year’s holidays (December 29 to January 3)

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