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Consult Us When You're in Trouble!
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Consumer Consultation
(for residents of the city of Osaka only)
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We provide consultation to consumers who have become victims of business fraud, and receive complaints about products or services so that we can give advice to solve these problems. |
Consultation by telephone
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Phone: 06-6614-0999
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Hours: 10:00 a.m. - 5:00 p.m. Seven days
a week (except Dec. 29 to Jan. 3) |
Consultation by interview
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1
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Osaka Municipal Consumers' Center
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Address: |
3rd Floor, ITM Building, Asia Pacific Trade Center,
1-10,
2-Chome, Nanko Kita, Suminoe-ku, Osaka |
Hours: |
10:00 a.m. - 5:00 p.m.
Seven days a week (except Dec. 29 to Jan. 3) |
Nearest station: |
Trade Center-mae Station on the New Tram |
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2
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Tennoji Service Counter
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Address: |
1st Basement, 6 Abeno Chikagai, Horikoshi-cho, Tennoji-ku, Osaka |
Hours: |
10:00 a.m. - 5:00 p.m.
Seven days a week (except Dec. 29 to Jan. 3) |
Nearest station: |
Tennoji Station on the Subway (Midosuji Line or Tanimachi Line) or JR Line |
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3
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Citizen Consultation Room
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Address: |
1st Floor, Osaka City Hall, 1-3-20, Nakanoshima, Kita-ku, Osaka |
Hours: |
10:00 a.m. - 3:00 p.m.
Monday to Friday (except holidays and Dec. 29 to Jan. 3) |
Nearest station: |
Yodoyabashi Station on the Subway Midosuji Line or Keihan Line, Oebashi Station on the Keihan Nakanoshima Line |
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The Osaka Municipal Consumers' Center provides information useful for living in Japanthrough the living-information magazine and a website, and also holds many kinds of seminars on various topics. It also provides an exhibition space for educational purposes, "Kurashi-no-Hiroba Elu," where consumers can use computers and DVD equipment to enjoy finding answers to their consumer-related questions. |
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