Useful Information when Entering Japan
How to make a phone call
1 Domestic Call
(For domestic calls in Japan, area codes must be preceded by a ZERO.)
For local calls, there is no need to dial an area code before the telephone number.
104 (Forwarding to English operator available)
2 International Call
Dial as follows to place an international call.
Access Code→010→Country Code→Area Code→Telephone Number
Choose one access code from one of the following telephone companies offering international calls: 001(KDDI Corporation), 0033(NTT Communications), 0041(SOFT BANK Telecom).
For example, if you wish to call to 123-4567 in New York City, U.S.A., dial
001(Access code) - 010 - 1(Country code of U.S.A.) -
212(Area code of New York City) - 123 - 4567(Telephone number)
Dial 0051 for KDDI operator-assisted international calls.
3 Public Telephone
Public telephones (2 types, green color or gray color phones) are convenient for both local and long-distance calls with a prepaid telephone card.
4 Major Telephone Companies for Long Distance & International Calls
|Inquiries about long-distance calls, international calls, and others||9:00-21:00
Open everyday except the year-end/New Year holidays
|International call||24 hours||☎ 0057||Japanese|
|Inquiries about international calls||9:00-20:00
5 Cellular Phones
To sign up for a cellular phone contract you will need your Residence Card (showing you will be in Japan for more than 90 days) and evidence of your current address. For more details, please refer to each cellular phone company.
Cellular Phone Companies
- NTT DoCoMo NTT DoCoMo Webpage Address
TEL:0120-005-250 (English, Chinese, Spanish, Portuguese)
- au by KDDI au by KDDI Webpage Address
TEL:0077-7-111 (Japanese, English)
- SoftBank SoftBank Webpage Address
TEL:0800-919-0157 (Japanese, English) English: After the recorded messages, press 8.
6 Telephone Directories
Facsimile service is available at major train stations or convenience stores within the city. (For sending only). Please make inquires directly to them.
The post office offers not only postal services, but also various financial and insurance related services.
Customer Services Information(Japanese) TEL:0120-23-28-86
(English) TEL:0570-046-111 ※Call charge applies
(Cellular phone) TEL:0570-046-666 ※Call charge applies
Weekday: 8:00 - 22:00 Saturday, Sunday & National holidays 9:00 - 22:00
1 Domestic Mail Types & Rates
Domestic Mail Types & Rates
|Standard-sized items||Up to 25g||¥82|
|Up to 50g||¥92|
|Nonstandard-sized items||Up to 50g||¥120||¥200|
|Up to 100g||¥140||¥220|
|Up to 150g||¥205||¥290|
|Up to 250g||¥250||¥340|
|Up to 500g||¥380||¥500|
|Up to 1kg||¥570||¥700|
|Up to 2kg||There is no handling||¥1,020|
|Up to 4kg||There is no handling||¥1,330|
|Letter-cards||(Up to 25g)||¥62|
|Reply-paid Post Cards||¥124|
Rates for Special Delivery
|Letter-Post||Up to 250g||plus ￥280|
|Up to 1kg||plus ￥380|
|Up to 4kg||plus ￥650|
|Items other than cash||plus ￥430|
|Simplified registered mail||plus ￥310|
2 Japan Post Website
3 Delivery Service
In addition to the post office, there are also many private delivery service companies. You can send parcels from a convenience store.
1 Opening a Bank Account
If you would like to open a bank account, please conduct the procedures either directly at the bank counter or via the Internet, etc. For details, please ask the relevant bank. You can not open a bank account if you are visiting Japan for sightseeing. You can also open a bank account at a post office.
2 Other Services
Salary deposits and account transfers for utilities, telephone, and tax payments are also available.