Osaka City 大阪市

The City of Osaka official website

A guide for living OSAKA

Living Procedures


The national and local governments (Prefectural and Municipal) provide administrative services directly benefiting the lives of residents. The costs of providing these services are borne by the residents through taxes.

1 Income Tax

Income tax is a national tax levied on income earned from January 1st to December 31st of the tax year. If your salary is your only income, the tax is withheld from your monthly salary and bonuses, and at the end of the year, your employer will adjust for over and underpayment of taxes. (Year-end adjustment) If you have earned income other than salary, you must file a final tax return to a tax office by March 15th of the following year.

2 Individual Municipal Inhabitants Tax and Individual Prefectural Inhabitants Tax

People who live in Osaka City as of January 1st will be subject to both municipal inhabitants tax and prefectural inhabitants tax according to the amount of their income etc. for the period from January 1st to December 31st of the previous year. For details about individual city and prefectural taxes, please inquire at the city tax office that is in charge of your ward.

3 Consumption Tax/Local Consumption Tax

The Consumption tax (6.3% national) and local consumption tax (1.7% prefectural) are indirect taxes levied on nearly all goods and services.

4 Automobile Tax/Light Motor Vehicle Tax

For further information, contact the Automobile Tax Call Center (0570-020156 9:00-17:30 Except weekends, National holidays and the Year-end/New Year holidays) (Automobile Tax). As for light motor vehicle tax, contact the local municipal tax office in charge of the ward where your vehicle’s fixed parking place exists (except Semba Houjin Municipal Tax Office (Light Motor Vehicle Tax).

7F Abeno Medix Bldg. 1-2-7-413
Asahimachi, Abeno-ku
TEL 06-4396-2948 FAX 06-4396-2905
Municipal Tax Offices
Name Area in charge Adress / Tel.
Umeda Municipal Tax Office
Kita-ku, Nishiyodogawa-ku, Yodogawa-ku, Higashiyodogawa-ku 7F Osaka Ekimae Daini Bldg. 1-2-2-700
Umeda, Kita-ku
TEL 06-4797-2948 FAX 06-4797-2905
Kyobashi Municipal Tax Office
Miyakojima-ku, Asahi-ku, Jyoto-ku, Tsurumi-ku 4F JEI Kyobashi Bldg. 2-2-48 Katamachi,
TEL 06-4801-2948 FAX 06-4801-2905
Bentencho Municipal Tax Office
Fukushima-ku, Konohana-ku, Nishi-ku, Minato-ku, Taisho-ku 1F 2Bangai, Oak 200 Bldg. 1-2-2-100
Benten, Minato-ku
TEL 06-4395-2948 FAX 06-4395-2905
Namba Municipal Tax Office
Chuo-ku, Tennouji-ku, Naniwa-ku, Higashinari-ku, Ikuno-ku 5F Osaka City Air Terminal Bldg. (OCAT)
1-4-1 Minatomachi, Naniwa-ku
TEL 06-4397-2948 FAX 06-4397-2905
Abeno Municipal Tax Office
Abeno-ku, Suminoe-ku, Sumiyoshi-ku, Higashisumiyoshi-ku, Hirano-ku, Nishinari-ku
Semba Houjin Municipal Tax Office
Corporations & Entrepreneurs 2F Semba Center Bldg. #3 1-4-3-203
Sembachuo, Chuo-ku
TEL 06-4705-2948 FAX 06-4705-2905

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1 Pension System

1 National Pension Insurance

All people who are registered to reside in Japan and aged between 20 and 59, irrespective of their nationality, must be enrolled in the National Pension system and must pay contributions. The National pension system provides you with basic pension benefits for old-age, disability or death.

2 Welfare Pension Insurance

If you are covered by welfare pension insurance, you are a Category II insured person and through the welfare pension insurance system you can receive welfare pension on top of the basic pension provided by the national pension system.

3 Lump-Sum Withdrawals

Lump-Sum Withdrawal Payments are granted, in principle, on request to persons who satisfy all of the following four conditions and have filed a claim within two years of leaving Japan. Request forms are Pension Offices.

  • Those who do not possess Japanese citizenship.
  • Persons who contributed to the National Pension or the Welfare Pension Insurance premiums for at least 6 months.
  • Persons who do not have a place of residence in Japan.

※The period for which a lump-sum withdrawal payment has been made will no longer be calculated in the pension enrollment period for social security agreements.

<Documents to be attached>
  • Pension notebook
  • Documents confirming that the individual no longer has an address in Japan
  • A copy of your passport with departure stamp.
  • A copy of documents specifying your bank account number. (e.g. passbook)
4 Allowance for Elderly Foreign Residents

Those elderly foreign residents who have not qualified to be a recipient of the Old Age Basic Pension may receive a monthly allowance (10,000 yen/month). For inquiries and application, please contact your local Public Health and Welfare Center.


This allowance is applicable to foreigners living in Osaka City who were born on or before April 1, 1926, who retained alien registration from January 1, 1982 or earlier until July 8, 2012, and who have continued to be registered as residents of Osaka City since then, or who first made alien registration in January 1, 1982 or earlier, obtained Japanese nationality on or after that date, and are currently registered as residents of Osaka City.
※This benefit is not provided to people who are receiving public assistance or any public pensions such as survivor’s pension, or benefits for Osaka municipal foreign residents with disabilities, or people whose income exceeds the specified level.

2 Japan Pension Service - Branch Offices・Japan Health Insurance Association

Japan Pension Service - Branch Offices
Names of Branch Office Tel., Location (Nearest Station) Jurisdiction
Health Insurance/Welfare Pension National Pension
Temma ☎ 06-6356-5511
4-1-15 Tenjimbashi, Kita-ku
(JR Temma sta.)
(incl. the part of Kita-ku area)
Yodogawa ☎ 06-6305-1881
2F&3F Nisshin Shokuhin Bldg. 4-1-1 Nishinakajima, Yodogawa-ku (Subway, Nishinakajima-minamigata sta.)
Kita-ku(incl. the part of Kita-ku area), Higashiyodogawa-ku,
Joto ☎ 06-6932-1161
1-8-19 Chuo, Joto-ku
(Subway Gamo 4-chome sta.)
Asahi-ku, Joto-ku, Tsurumi-ku
Asahi-ku, Joto-ku, Tsurumi-ku
Fukushima ☎ 06-6458-1855
8-12-6 Fukushima, Fukushima-ku (JR Fukushima sta.)
Fukushima-ku, Nishiyodogawa-ku Fukushima-ku
Ichioka ☎ 06-6571-5031
3-25-17 Isoji, Minato-ku
(Subway, JR Bentencho sta.)
Konohana-ku, Minato-ku, Taisho-ku Konohana-ku, Minato-ku
Otemae ☎ 06-6271-7301
6F-8F Semba Diamond Bldg.
2-1-30 Kyutaro-cho, Chuo-ku
(Subway Sakaisuji-hommachi sta.)
Moyakojima-ku, Chuo-ku, Naniwa-ku, Higashinari-ku, Ikuno-ku, Asahi-ku, Joto-ku, Tsurumi-ku Miyakojima-ku
Namba ☎ 06-6633-1231
1-6-16 Shikitsuhigashi, Naniwa-ku
(Subway Namba, Daikokucho sta.)
Chuo-ku(incl. the part of Chuo-ku area),
Horie ☎ 06-6531-5241
3-10-1 Kitahorie, Nishi-ku
(Subway Nishinagahori sta.)
Nishi-ku Nishi-ku
Tennoji ☎ 06-6772-7531
7-6 Hidain-cho, Tennoji-ku
(Subway, JR Tennoji sta.)
Imazato ☎ 06-6972-0161
2-1-8 Oimazatonishi, Higashinari-ku
(Subway Imazato sta.)
Higashinari-ku, Ikuno-ku Higashinari-ku
Tamade ☎ 06-6682-3311
4F, Osker Dream, 1-2-1 Shin-Kitajima, Suminoe-ku (Subway: Suminoe Park Station)
Suminoe-ku, Sumiyoshi-ku,Nishinari-ku Suminoe-ku, Sumiyoshi-ku, Nishinari-ku
Hirano ☎ 06-6705-0331
6-2-78 Kire-Nishi, Hirano-ku
(Subway Kireuriwari sta.)
Japan Health Insurance Association
Name Tel, Location(Nearest Station) Jurisdiction
Japan Health Insurance Association
Osaka Branch Office
TEL 06-7711-4300
6F Shinanobashi Mitsui Bldg.1-11-7 Utsubohommachi, Nishi-ku(Subway Hommachi sta.)
Every municipal in Osaka Prefecture

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Long-Term Care Insurance, Welfare

1 Kaigo Hoken: The Long-Term Care Insurance System

The Kaigo Hoken system provides services such as: home visits, day care and brief stays at nursing facilities. People age 65 or over (Category 1 insured) and people between ages 40 and 64 who are enrolled in a medical insurance program (Category 2 insured) are covered. Foreign nationals who have completed resident registration in Osaka City and are permitted to stay in Japan for more than three months are covered by the Long-Term Care Insurance Program of Osaka City. Foreign nationals who are permitted to stay in Japan for three months or less at the time of entry to Japan are also covered by the Long-Term Care Insurance Program of Osaka City and are required to pay the insurance fee if their period of stay is expected to exceed three months according to the purpose of the stay and their respective living conditions in Japan.
※Of preventive care services, the home-visit care and day-care have been provided under the “Long-Term Preventive Care/Comprehensive Daily Life Support Program” (Comprehensive Program).
Persons who can utilize the Comprehensive Program are persons certified as requiring support and persons judged as requiring support according to the basic health check list.

1 Application for Nursing Care

In order to utilize Kaigo Hoken services, it is necessary to submit an application to the Osaka City Authorized Clerical Center (2-5-20Desiro,Nisinari Ward, Osaka) or to the Public Health and Welfare Center in the ward where you completed your registration of residence to receive certification of requiring nursing care (or requiring assistance). You may submit the application in person, or ask a family member or other appropriate person such as your home care service provider to submit it on your behalf. Please consult with the Public Health and Welfare on this matter.

2 Expenses (including service fees under the Comprehensive Service Program) borne by the insured

When moving into facilities long-term or short-term, you must bear the cost of meals and lodging, and when using out-patient services at facilities, you must bear the cost of meals. If you wish to be admitted into a facility or use short-term admission services, you will be responsible for food and resident expenses (living expenses during stay).
If you enroll in the facility or use the short-term stay service, you must pay for expenses such as food and accommodation. If you use the visiting care service, you must pay for expenses such as food.

3 Long-Term Care Insurance Card ( Kaigo Hoken Insurance Card)

A Long-Term Care Insurance Card is issued to those who are over 65 years old. For people who are between 40 and 64 years old, this cards is issued to people who have received certification of requiring nursing care (or requiring support).

Consultation regarding care services
Public Health and Welfare Center in your local ward

4 Preventive Care Program

The preventive care program (preventive care classes, etc.) is provided for people 65 years old or older who have not received certification of requiring support or requiring nursing care. It offers prevention services such as exercise classes, nutritional guidance, and help with improvement of oral functions, in order to maintain and improve capabilities for daily life . Please contact your local ward's Public Health and Welfare Center.

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2 Welfare for the Elderly

Name, Tel. , Adress Service
Local Comprehensive Support Center Local Comprehensive Support Centers provide following services:
General consultation and support regarding welfare, healthcare, and nursing care for the elderly. Protection of abused elderly.
Providing Long-Term care management.
Making nursing care prevention programs for people who need support, and those who have become eligible for services under the preventive care/comprehensive daily life support program. 
Intensive support team for persons with early-stage dementia The intensive support team for persons with early-stage dementia consists of physicians and medical/nursing care and welfare professionals.
The team addresses early detection and early support for demented persons.
The team is set up in Local Comprehensive Support Center of each ward, and provides consultations on dementia/premature senility.
Ward’s Welfare Center for the Elderly Consultation on daily life and health, open lectures, hobby and recreational activities.
Support for senior citizen’s clubs.
Osaka City Silver Human Resource Center
  • Head Office/TEL 06-6931-0221
    3-1-14 Sekime, Joto-ku,
  • Southern Office/TEL 06-6765-6116
    12-10 igashikozu-cho,Tennoji-ku,
  • Western Office/TEL 06-6543-7011
    4-10-18 Itachibori, Nishi-ku,
  • Northern Office/TEL 06-6882-3830
    1-50 Ikeda-cho, Kita-ku
Introduction of temporary or short-term work to those who are over 60 and wish to work for fulfillment.
Emergency Call System
Public Health and Welfare Center in your local ward
For elderly people living alone and households with only elderly people (in general, people 65 or older who are alone for approximately 8 hours a day because a person living with them is away for work, etc.), an emergency notification system will be installed in the home in order to handle emergencies such as sudden illness.
Emergency notifications will be sent to a 24-hour/day center, and it will be possible to receive the necessary assistance, such as requesting first-aid or making a request of a person nearby who was registered at the time of application. It is also possible to make health consultations about daily life.

※For other welfare services for the elderly, contact a Public Health and Welfare Center in your local ward.

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3 Welfare for the people with physical or mental disabilities

1 Identification Booklet for a Person with a Physical Disability

It serves as a certificate of eligibility for welfare services for people with physical disabilities, including medical benefits and allowances to cover prosthetic appliance expenses.

2 Identification Booklet for a Person with a Mental Disability

This booklet is aimed at encouraging social independence and social involvement for people with mental disabilities. This booklet is necessary for receiving various welfare services.

3 Identification Booklet for a Person with an Intellectual Disability

This booklet is issued to assist people with intellectual disabilities with receiving consistent guidance, consultation, and various support services.

Application for an Identification Booklet and further information

Public Health and Welfare Center in your local ward.

4 Inquiries regarding the welfare of people with physical or mental disabilities

Consultations related to welfare for disabled people:Public Health and Welfare Centers

Job guidance, counseling and training
Name, Adress Tel.
Osaka Employment and Life Support Center for Persons With Disabilities
(Address)4-17 Higashiuemachi, Tennoji-ku(Osaka Municipal Chuo Jusanjo)
 Osaka Employment and Life Support Center for Persons With Disabilities Website
Osaka Vocational Rehabilitation Center
(Address)6-2-55 Kirenishi, Hirano-ku
 Osaka Vocational Rehabilitation Center Website
<General consultation dept.>
Osaka Vocational Guidance Center
(Address)1-1-110 Izumi, Suminoe-ku
 Osaka Vocational Guidance Center Website
Consultation on mental health and welfare
Name, Adress Tel.
Public Health and Welfare Centers
Mental Health Center
(Address)3F Miyakojima Center Bldg. 5-15-21 Nakano-cho, Miyakojima-ku
(Contact No.) 06-6923-0936 (Consultation)
Consultations related to advocacy
Name, Adress Tel.
Telephone hotline for people with disabilities (#110) (advocacy network)
5-33 Ikutamamaemachi, Tennoji-ku
Osaka Adult Guardianship Support Center
2-5-20 Deshiro, Nishinari-ku
Name, Adress Tel.
Osaka City Nagai Sports Center for People with Disabilities
1-32 Nagaikoen, Higashisumiyoshi-ku
Osaka City Maishima Sports Cente for People with Disabilities
2-1-46 Hokkoshiratsu Konohana-ku
Hayakawa Welfare Center
1-9-28 Minamitanabe, Higashisumiyoshi
(TEL)06-6622-0122 (Contact No.) 06-6622-0123 (Braille library)
Nippon Lighthouse
1-13-2 Edobori, Nishi-ku
Osaka Prefectural Community Center for People with Disabilities (Fine Plaza Osaka)
5-1-2 Shiroyamadai, Minami-ku Sakai-shi

※For information on other services for people with a disability, please contact the Public Health and Welfare Center in your local ward.

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4 Support for Single Parent Families

For information on support services for single parent families, please contact the Public Health and Welfare Center in your local ward.

5 In-Home Care Service Centers of local ward

6 Intensive support team for persons with early-stage dementia

7 Local comprehensive Support Center

8 Welfare Center for the Elderly

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