Osaka City 大阪市

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A guide for living OSAKA

Living Advice

Daily Life
Name, Adress, Website Tel., Available Languages Service Time
Osaka International House Foundation
Information Plaza Osaka
8-2-6 Uehommachi, Tennoji-ku
Website
(TEL)06-6773-6533
(Available Languages)
English, Chinese, Korean
9:00 - 21:00(except Year-end/New Year holidays)
Osaka Information Service for Foreign Residents
5F MyDome Osaka, 2-5 Hommachi-bashi, Chuo-ku
Osaka Foundation of International Exchange
Website
(TEL)06-6941-2297
(Available Languages)
English, Chinese, Korean, Spanish, Portuguese, Thai, Filipino and Vietnamese
9:00 - 17:30 (except Saturday, Sunday, National and Year-end/New Year holidays)
SAITRAN (Service of Consultant and Information) at the Association of Nikkei and Japanese Abroad
2F JICA Yokohama International Center 2-3-1 Shinko, Naka-ku, Yokohama-shi, Kanagawa-ken
Website
(TEL)045-211-1788
(Available Languages)
Spanish, Portuguese
14:00 - 17:30(Except Saturday, Sunday and Holidays)
Tokyo English Life Line (TELL)
Website
(TEL)03-5774-0992
(Available Languages)
English
9:00 - 23:00(everyday)
Chinese Consultation Telephone Service (TEL)06-6903-9595
(Available Languages)
Chinese
10:00 - 17:00(Mon, Wed, Fri)Except Holidays
Kansai Life Line
Website
(TEL)06-6441-9595
(Available Languages)
Chinese, Taiwanese
10:00 - 19:00(Excluding Sundays)
Rights of Immigrants Network in Kansai(RINK) (TEL)06-6910-7103
(FAX)06-6942-0278
(Available Languages)Japanese(Monday through Friday), Spanish (Monday and Tuesday), Chinese (Wednesday), Vietnamese (Thursday), Thai (Friday14:00 - 17:00)

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Municipal Administration
Name, Adress, Website Tel. Available Languages Service Time
Osaka International House Foundation
Information Plaza Osaka
8-2-6 Uehommachi, Tennoji-ku
Website
(TEL)06-6773-6533 (Available Languages)
English, Chinese, Korean
9:00 - 17:30(except Year-end/New Year holidays)
Osaka City Hall
1-3-20 Nakanoshima, Kita-ku (1F City Government Bldg.)
(TEL)06-6208-5080 (Available Languages)
English, Chinese, Korean
9:00 - 17:30(except Year-end/New Year holidays)
Administration of Ward
Name, Adress, Website Tel. Available Languages Service Time
Ward Office
Counseling Section of Foreign Residents (Available Languages)
English, Chinese, Korean
9:00 - 17:30(except Sat, Sun, National and Year-end/New Year holidays)

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Law
Name, Adress, Website Tel., Available Languages Service Time
Osaka International House Foundation
8-2-6 Uehommachi, Tennoji-ku
※Appointments required.
For appointment: (TEL) 06-6772-1127  Mon – Fri( 9:00 – 17:30) except Sun, National and Year-end /New Year holidays
(Available Languages)
English, Chinese, Korean
1st Wed of each month 13:00 - 16:00
3rd Wed of even-numbered months 17:00 - 20:00
3rd Wed of odd-numbered months 13:00 - 16:00
(the following day if it falls on a holiday)
Free
Osaka Bar Association The Legal Consultation Center
1F Osaka Bengoshi Kaikan 1-12-5 Nishitemma, Kita-ku
Website
Appointment for the legal consultation and lawyer referral: TEL 06-6364-1248
Criminal Lawyer Dispatch: TEL 06-6363-0080
9:00 - 20:00(Mon - Fri), 10:00 - 15:30 (Sat)
(Available Languages)
Japanese
Reservations
9:00 - 20:00(Mon - Fri)
10:00 - 15:30 (Sat)
Consultation
Consultations for foreigners with limited financial means are provided with a free interpretation service.
(Reservations are required.)
Those with sufficient financial means will be charged 5,400 yen per 60 minutes.
13:00 - 16:00 (Fri.)
Japan Legal Support Center
Website
Legal problems : TEL 0570-078374 (PHP, IP Telephone: 03-6745-5600)
Criminal victims : TEL 0570-079714(PHP, IP Telephone: 03-6745-5601)
(Available Language) Japanese, English, Chinese, Korean, Spanish
9:00 - 21:00(Mon - Fri), 9:00 - 17:00 (Sat) (except Sun, National and Year-end /New Year holidays)
ResidenceQualification
Name, Adress, Website Tel., Available Languages Service Time
Osaka International House Foundation
8-2-6 Uehonmachi, Tennoji-ku
Appointments required.
For r appointment: TEL 06-6772-1127
Mon – Fri( 9:00 – 17:30) (except year-end/New Year holidays)
(Available languages)English, Chinese, Korean
Every second Wed 13:00-16:00
Every fourth Wed
17:00-20:00
Counseling is free

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Traffic Accident
Name, Adress, Website Tel. Available Languages Service Time
Nichibenren Traffic Accident Consultation Center
Bengoshi Kaikan 1-12-5 Nishitemma, Kita-ku
Website
Appointments for face-to-face consultations TEL 06-6364-8289 (Available languages)
Japanese only
11:00 - 16:00(Monday through Friday (excluding public holidays)) Free
Nichibenren Traffic Accident Consultation Center
Bengoshi Kaikan 1-12-5 Nishitemma, Kita-ku
Website
An attorney will talk with you directly.
TEL 0570-078325
(Available languages)
Japanese only
10:00 – 15:30 (Monday through Friday (excluding public holidays)) Free

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Human Rights
Name, Adress, Website Tel., Available Languages Service Time
Osaka Legal Affairs Bureau
2-1-17 Tanimachi, Chuo-ku
Website
TEL 06-6942-9496 9:00 – 12:00
13:00-16:00
Osaka Bar Association
Website
Telephone consultation on human rights for foreign residents
TEL 06-6364-6251
(Available Language)
English, Chinese, Korean
12:00 - 17:00 (2nd and 4th Friday of each month)
Free
Osaka Bar Association
Website
Telephone consultations concerning violence against women
TEL 06-6364-6251
(Available Languages)
Japanese only
11:30 - 13:30 (2nd Thursday of each month)
Free
Osaka Bar Association
Website
Children’s Rights Hotline
TEL 06-6364-6251
(Available Languages)
Japanese only
15:00 - 17:00 (Wed), 18:00 - 20:00 (2nd Thursday of each month)
Free
Osaka Bar Association
Website
Advocacy line for victims of crime (telephone consultations)
TEL 06-6364-6251
(Available Languages)
Japanese only
15:00 - 18:00 (Tuesday)Free

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Women
Name, Adress, Website Tel., Available Languages Service Time
Aiko Kaikan Aiko Kaikan (Single Parents and Children Welfare Center)
1-4-10 Nakatsu, Kita-ku
Website
(TEL)06-6371-7146
(FAX)06-6371-6722
(Available Languages)
Japanese only
9:00 - 20:00 (Mon to Sat) (Mon to Sat)
Osaka Women’s Counseling Center
1-3-49 Otemae, Chuo-ku
(TEL)06-6949-6022, 06-6946-7890
(Available Languages)
Japanese only
(TEL)06-6949-6181
(Available Languages)
English, Chinese, Korean, Spanish, Portuguese, Pilipino, Thai, Vietnamese
*Use of the “Triophone” (3-way calling) in the Osaka Information Service for Foreign Residents)
9:00 - 20:00 (except Sun, National and Year-end /New Year holidays)
Someone is available 24 hours a day for consultations on domestic violence.
Osaka Prefectural Center for Youth and Gender Equality (Dawn Center)
1-3-49 Otemae, Chuo-ku
Website
<Appointments for face-to-face consultations>
(TEL)06-6910-8588
(Available Languages)
Japanese only
(Appointments)13:30 - 18:00/18:45 - 21:00(Tues - Fri), 9:30 - 13:00/13:45 - 18:00(Sat, Sun)
Osaka Prefectural Center for Youth and Gender Equality (Dawn Center)
1-3-49 Otemae, Chuo-ku
Website
<Telephone exclusively for consultations>
(TEL)06-6937-7800
(Available Language)
Japanese Only
(Telephone Counseling)17:00 - 20:00 (Tues - Fri), 10:00 - 16:00(Sat, Sun)

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Labor
Name, Adress, Website Tel., Available Languages Service Time
Osaka Labor Bureau Adviser for Foreign Workers
9F Osaka Godo Chosha Nigokan Inspection Division of Labor Standard Dept.4-1-7 Otemae, Chuo-ku
Website
(TEL)06-6949-6490
(Available Languages)
English (Mon, Wed), Chinese (Wed), Portuguese (Wed, Thu)
9:00 - 12:00, 13:00 - 17:00
Osaka Employment Service Center for Foreigners
16F Hankyu Grand Bldg. 8-47 Kakudacho, Kita-ku
Website
(TEL)06-7709-9465
(Available Languages)
Japanese
10:00 - 18:00(except for Sat, Sun, National and Year-end/New Year holidays)
Osaka Employment Service Center for Foreigners
16F Hankyu Grand Bldg. 8-47 Kakudacho, Kita-ku
Website
(Available Language)
English, Chinese, Portuguese
13:00 - 18:00 (Mon - Fri)
Osaka Employment Service Center for Foreigners
16F Hankyu Grand Bldg. 8-47 Kakudacho, Kita-ku
Website
(Available Language)
Spanish
13:00 - 18:00 (Tue, Thu)
Osaka Prefecture Comprehensible
3F El Osaka Minamikan 2-5-3 Kokucho, Chuo-ku
(TEL)06-6946-2608
(Available Languages)
English, Chinese
*Appointment Necessary
9:00 – 17:45 (Mon - Fri)
Kansai National Strategic Special Zone Employment Consultation Center Room K827, 8th floor, Knowledge Capital, Grand Front Osaka North Building 3-1 Ofuka-cho, Kita-ku
Website
(TEL)06-6359-8666
(Available Languages)
English, Chinese, Korean
<Intended users> Those who have just launched a new business (in the past 5 years), those who plan to launch a business, those who are considering expanding their overseas business to Japan, companies aiming to create jobs by expanding their business into a nationally strategic special zone, and those who are working for—or seeking to work for—such companies
11:00~20:00
(excluding Saturdays, Sundays, national holidays, and year-end and New Year holidays)

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Counseling
Name, Adress, Website Tel., Available Languages Service Time
Mental Health Center
5-15-21 Nakano-cho, Miyakojima-ku (3F, Miyakojima Center Building)
Website
(TEL)06-6923-0936
*Telephone consultations for mental concerns
(Available Languages)
Japanese only
10:00 - 15:00(Excluding Saturdays, Sundays, public holidays, and year-end and New Year holidays)
Kansai Counseling Center (Foundation)
5F Dojima Bldg. 2-6-8 Nishitemma, Kita-ku
(TEL)06-6809-1022
*Appointment needed
(Available Languages)
Japanese only
Appointment;10:00 - 18:30(Mon - Sat, Except Sun, Holidays)
Interview;10:00 - 20:00(Mon - Sat, Except Sun, Holidays)
Fee: 7000yen (60 minutes) for the first visit
Psychosomatic Children’s Clinic
3F Higobashi Shinkosan Bldg. 1-4-6 Tosabori, Nishi-ku
(TEL)06-6445-8701 (FAX)06-6445-7341
*Appointment needed
(Available Languages)
Japanese only
9:30 - 18:00 (Mon - Fri), 9:30 -16:00 (Sat)

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Child Care
Name, Adress, Website Tel., Available Languages Service Time
Child-rearing Activity Support Center of the Osaka Municipal Gender Equality Center(Creo Osaka Parenting Center)6-4-20 Tenjimbashi, Kita-ku (TEL)06-6354-4152
Interview consultation is available.
<Available Languages>
Japanese
5(Appointment needed)
Application:
(TEL)06-6354-0106
(FAX)06-6354-0277
10:00 - 21:00 (Mon - Fri)
10:00 - 17:00
(Sat, Sun, Holidays)Except  Year-end/New Year holidays).

1) Osaka City Child Consultation Center
1-17-5 Morinomiya-chuo, Chuo-ku
(Kita, Miyakojima, Fukushima, Konohana, Chuo, Nishi, Minato, Taisho, Tennoji, Naniwa, Nishi-yodogawa, Yodogawa, Higashi-yodogawa, Higashinari, Ikuno, Asahi, Joto, Tsurumi, Suminoe, Nishinari)

2) Southern Osaka City Child Consultation Center
6-2-55 Kire-nish, Hirano-ku(Abeno, Sumiyoshi, Higashi-sumiyoshi, Hirano)

Osaka City Child Consultation Center
☎ 06-4301-3100

Southern Osaka City Child Consultation Center
☎ 06-6718-5050

Report of Child Abuse Hotline: Child Abuse Hotline
(Available 24 hours/365 days)
(Available 24 hours/365 days)

Consultations on school education, such as bullying and non-attendance
24 Hour Children SOS Hotline
(Available 24 hours/365 days
☎ 0570-0-78310 (toll-free)
Note: Phone calls with IP addresses may not connect. Language: Japanese only

10:00 - 17:00
Osaka Municipal Child Consultation (Kodomo Soudan) Center 1-17-5 Morinomiyachuo, Chuo-ku (TEL) 06-4301-3100(representative)
Report of Child Abuse Hotline:
Child Abuse Hotline
 (Available 24 hours/365 days)
 (TEL) 0120-01-7285 (Free Dial)
Consultations on school education, such as bullying and non-attendance
24 Hour Children SOS Hotline
(Available 24 hours/365 days)
(TEL) 0570-0-78310
Note: Phone calls with IP addresses may not connect.
Language: Japanese only
9:00 - 17:30
(except for Sat/Sun, National and Year-end/New Year Holidays)

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