Osaka City 大阪市

The City of Osaka official website

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A guide for living OSAKA

Facilities Around the City

Facilities Around the City

1 City Hall, Ward Office

City Hall

(Address)1-3-20 Nakanoshima, Kita-ku
(TEL)06-6208-8181
(FAX)06-6373-3302

Osaka City General Call Center (8:00‐21:00 everyday)

Inquiries about Osaka city’s administration system, administration procedures and event information.
(TEL)06-4301-7285
Website
(E-mail inquiry is acceptable.)

Telephone Number of Ward Office/Ward Health and Welfare Center

〈A〉Ward Office Numbers

Ward Phone number
Kita 06-6313-9907
Miyakojima 06-6882-9907
Fukushima 06-6464-9907
Konohana 06-6466-9907
Chuo 06-6267-9907
Nishi 06-6532-9907
Minato 06-6576-9907
Taisho 4394
Ward Phone number
Tennoji 06-6774-9907
Naniwa 06-6647-9907
Nishiyodogawa 06-6478-9907
Yodogawa 06-6308-9907
Higashiyodogawa 06-4809-9907
Higashinari 06-6977-9907
Ikuno 06-6715-9907
Asahi 06-6957-9907
Ward Phone number
Joto 06-6930-9907
Tsurumi 06-6915-9907
Abeno 06-6622-9907
Suminoe 06-6682-9907
Sumiyoshi 06-6694-9907
Higashisumiyoshi 06- 439-99079
Hirano 06-4302-9907
Nishinari 06-6659-9907

Branch Offices and Service Centers

Branch Offices TEL
Higashi-Yodogawa 06-6322-0731
Yata 06-6692-1341
Hirano Ward Hokubu Service Center 06-6791-0446
Hirano Ward Nanbu Service Center 06-6709-1201

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2 Osaka City Service Counters

<Operation Hours>

Weekdays / 9:00 - 19:00
Weekends, Holidays / 10:00 - 19:00
(Closed from Dec.29th to Jan.3rd)

*Osaka City Service Counters will be temporarily closed for maintenance of equipment.

<Certificate Application Hours>
  • Application for Seal Registration Certificate, Certificate of Residence and Certificate of Entry in the Resident Card
    Weekdays / 9:00 - 19:00
    Weekends, Holidays / 10:00 - 19:00
  • Application for Certificate of Residence of a person who registered at another municipality.
    Weekdays / 9:00 - 17:00 (It is not handled on weekends or holidays.)
    In some cases, this certificate may not be issued on the spot. Please inquire for details.
  • Application for Certificate of family registry:
    ssuance times may differ depending on the content. Please contact us for details.
    Depending on the document there are cases where the time frame of the reception differs so please inquire.
Services
  • Issuance of copies of Certificate of Residence, etc.
  • Acceptance of applications for a My Number card (Individual Number card) (Namba only)
  • Consumer counseling (Tennoji only, advance reservation required)
  • Pamphlets and leaflets providing information from the Osaka City Government
※We do not handle tax certification
Umeda Service Counter
Osaka Station Underground Shopping Mall
(Diamor Osaka B1)
Osaka Ekimae Diamond Chikagai #5,
1 Umeda, Kita-ku
(TEL)06-6345-0874
Website
Umeda Service Counter
Namba Service Counter
Near Osaka Metro Namba Station Exit No. 14 or 25
1-9-7 Namba, Chuo-ku
(TEL)06-6211-0874
Website
难波服务台
Tennoji Service Counte
Abenobashi Underground Center (Abechika B1)
Abeno Chikagai #6,
Horikoshi-cho, Tennoji-ku
(TEL)06-6773-0874
Website
天王寺服务台

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3 Osaka City Hall Residence Certification / Family Register Certification Application Section

<Operation Hours>

Weekdays/ 9:00 - 17:30
Closed dates/ Saturday, Sunday, National holidays, Dec.29th to Jan.3rd

<Certificate Application Hours>
  • Application for Seal Registration Certificate, Certificate of Residence and Certificate of Entry in the Resident Card
    Weekdays / 9:00 - 17:30
  • Application for Certificate of family registry:
    Weekdays / 9:00 - 17:15
  • Application for Certificate of Residence of a person who registered at another municipality
    Weekdays / 9:00 - 17:00
Services
  • Issuance of copies of Certificate of Residence, etc.

Location and contact information
  • Osaka City Office, 1F, south side (1-3-20 Nakanoshima, Kita-ku)
    (TEL)06−6208−8832

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4 Government and Prefectural Offices

Name, Tel. Address
Osaka Legal Affairs Bureau
(TEL)06-6942-1481
Osaka Daini Homu Godo Chosha 2-1-17 Tanimachi, Chuo-ku
Website
Osaka Regional Immigration Bureau
☎ 0570-013904
From mobile phone call 03-5796-7112
(Address)1-29-53 Nankokita, Suminoe-ku, Osaka
Website
Osaka Regional Taxation Bureau
(TEL)06-6941-5331
Osaka Godo Chosha Sangokan (#3) 1-5-63 Otemae, Chuo-ku
Website
Osaka Customs
(TEL)06-6576-3001
Osakakowan Godo Choshanai 4-10-3 Chikko, Minato-ku
Website
Osaka Prefectural Office
06-6910-8001
2 Otemae, Chuo-ku
Website
Osaka Prefectural Police Headquarters
(TEL)06-6943-1234
3-1-11 Otemae, Chuo-ku
Website
Osaka Labor Bureau
(TEL)06-6949-6482
Osaka Godo Chosha Dainigokan (#2) 4-1-67 Otemae, Chuo-ku
Website
Osaka High Court,
Osaka Local Court,
Osaka Summary Court
(TEL)06-6363-1281
2-1-10 Nishitemma, Kita-ku
Website
Osaka Family Court
(TEL)06-6943-5428
4-1-13 Otemae, Chuo-ku
Website
See the Essentials for living in Osaka 【List of Relevant Organizations】. (Osaka Information Service for Foreign Residents)

http://www.ofix.or.jp/life/hikkei/english/pdf/9-1.pdf

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5 Diplomatic Missions in Japan

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6 Japanese Language Courses

Japanese Language Courses

https://www.city.osaka.lg.jp/kyoiku/page/0000467220.html

Center for Adult Learning,Literacy & Japanese as a Second Language

http://www.call-jsl.jp/

Osaka International House Foundation Japanese Language Study Support

http://www.ih-osaka.or.jp/english/international/post_8.html

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Information Counter for Foreign Residents

The Information Plaza offers information on issues related to life in Osaka and counseling services from experts and professionals.

International House Osaka Foundation, Information Center
(Address)8-2-6 Uehommachi, Tennoji-ku
(TEL)06-6773-6533
(Office Hours)Monday to Friday 9:00 - 19:00, Weekends and national holidays 9:00 - 17:30 ※Consultations are free of charge.
(Language)English, Chinese, Korean, Vietnamese and Filipino

Website

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