
For Comfortable Living
Finding Housing
1 Counseling on Housing
Osaka Municipal Housing Information Center provides face-to-face and telephone consultation on purchasing and renting housing and Osaka’s housing policies.
Counseling on Housing (Information Service Counter)
Osaka Municipal Housing Information Center 4F(Housing Information Plaza)
6-4-20 Tenjimbashi, Kita-ku, Osaka(TEL)06-6242-1177
(FAX)06-6354-8601
Weekdays/Saturday 9:00 - 19:00 Sunday/National Holidays 10:00 - 17:00
(Closed on Tuesdays (when it is a holiday, closed the following day), days after holidays (open if the day after the holiday happens to be Sunday or Monday), and year-end and New Year holidays)
※ Support in English, Chinese, and Korean is available via a simplified interpretation telephone service. 10:00 - 17:00
Osaka Municipal Housing Information Center.
2 Basic information about Renting Housing
See the Essentials for living in Osaka (Osaka Information Service for Foreign Residents).
https://www.ofix.or.jp/life/english/guide/pdf/3-1.pdf
3 How to Apply for Public Housing
1 Municipal Housing
Regular applications are accepted annually every February and July (for Newlyweds / Engaged couples, Child-rearing households, Singles, General households), and applications for Parent-Child Residential Proximity, etc. are accepted every November (for Parent-child residential proximity households, Child-rearing households, General households, Singles).
Applicants must meet the following criteria: be in need of housing, be a resident of Osaka City (have an Osaka City resident certificate), and have a monthly income of less than a certain amount. For details, please refer to the application guidelines leaflet distributed at the time of application. Residents who live outside of Osaka City or who work in Osaka City may also be eligible to apply for specific divisions of the Regular and Parent-Child Residential Proximity applications.
Furthermore, applications for middle-income housing and public housing that has not yet reached the maximum number of applicants are accepted at any time. The city's website has the timetable and requirements for each category (URL below).
https://www.city.osaka.lg.jp/toshiseibi/page/0000370824.html
Places where application forms are distributed
- Housing Information Plaza at the Osaka Municipal Housing Information Center 4F
- Housing Management Centers
- Osaka City Service Counters
- Ward office・Ward branch offices (Excluding additional applications)
Inquiries
Osaka Municipal Housing Application Center
Osaka Municipal Housing Information Center 5F, 6-4-20 Tenjimbashi, Kita-ku, Osaka
(TEL)06-6882-7024 (FAX)06-6882-7051
2 Applications of Municipal Housing for Single Parent Families, Elderly Persons, and Families that have Persons with Disabilities
For those who reside in Osaka City (have a residence certificate in Osaka City) and fulfill the requirements are able to apply for Single parent housing, Specifically designed housing or housing with care services for the Senior Citizens, Accessible homes or housing with care services for disabled people and wheelchair users. Applications are accepted every year in early May.
Application Forms and Inquiries
Public Health and Welfare Center in each ward
Contact Information
- Housing for single parent families (fatherless or motherless families)
- Family Support Department Children and Youth Bureau
- TEL 06−6208−8035
- Housing for the elderly
- Osaka City Bureau of Social Welfare and Community-based Integrated Care Division
- TEL 06−6208−8060
- Housing for handicapped persons
- Welfare for Persons with Disabilities Department Social Welfare Bureau
- TEL 06−6208−8081
4 Housing Assistance and Related Programs
1 Housing Loan and Interest Assistance for Households with a Child
Newlyweds or child-rearing households who purchase private condominiums or detached houses in Osaka City for the first time with a mortgage loan from a private financial institution will have some of the interest on the mortgage loan subsidized. Certain conditions must be met for application. For further information, please make an inquiry to the following.
Inquiries
Urban Redevelopment and Housing Bureau
Housing Information Center 4F 6-4-20 Tenjimbashi, Kita-ku, Osaka(TEL)06-6356-0805 (Weekday 9:00 - 17:30)
(FAX)06-6356-0808
Application for Utilities and Other Services
1 Water & Sewerage
The Osaka Municipal Waterworks Bureau supplies tap water throughout Osaka City. 100% of households in Osaka have access to water supply, and you can drink tap water directly. The Osaka Municipal Public Works Bureau is in charge of supervising and maintaining of sewerage utilities.
1 Applying for water service start or suspension
Applications and procedures for starting and terminating usage of water, payment and other services are available 24 hours online at the Osaka City Waterworks Bureau website.

Other services page
2 When water leakage occurs at home
For those who reside in condominiums or other apartment complexes, contact the building owner or manager for assistance in repairing water leaks that occur at night or on holidays. (They may have a separate service contract with a repair company.)
For those who reside in detached houses, contact the Customer Support Center of the Waterworks Bureau, and they will provide emergency contact information through voice guidance.
When a sewerage pipe has become clogged, please contact the Pipeline Management Center of Clearwater Osaka Corporation, which has been commissioned by Osaka City Public Works Bureau.
3 Waterworks Bureau Customer Center
It accepts all inquiries and types of notifications,
such as those for starting or suspending water service.
TEL | 06-6458-1132 |
---|---|
FAX | 06-6458-2100 |
Website | Waterworks Bureau Customer Center |
Service Hours | Weekday (Monday - Friday):8:00 - 20:00 |
Saturday : 9:00 - 17:00 | |
Dec.29 to Dec.30:9:00-17:00 | |
Sundays・Holidays: Only March and April: 9:00 - 17:00 |
*Customer Center is closed on the year-end and New Year holidays (December 31 through January 3).
*All phone conversations with customers are recorded to keep track of the details.
4 Pipeline Management Center
Inquiries on clogged sewerage pipes and maintenance for public sewerage
<Open Hours>9:00 - 17:30
Closed on Saturday, Sunday and National and Year-end/New Year holidays.
Name | Tel. /Address | Competent authorities |
---|---|---|
Clearwater OSAKA Corporation Nakahama Pipeline Management Center |
TEL 06-6969-5843 1-17-10 Nakahama, Joto-ku (In the Public Works Bureau Eastern District Management Office) |
Miyakojima-ku, Asahi-ku, Joto-ku, Tsurumi-ku |
Clearwater OSAKA Corporation Tajima Pipeline Management Center |
TEL 06-6751-5048 1-17-13 Tajima, Ikuno-ku (In the Public Works Bureau Tajima Construction and Management Office) |
Tennoji-ku, Higashinari-ku, Ikuno-ku |
Clearwater OSAKA Corporation Tsumori Pipeline Management Center |
TEL 06-6567-6516 2-7-13 Tsumori, Nishinari-ku (In the Public Works Bureau Western District Management Office) |
Taisho-ku, Naniwa-ku, Nishinari-ku |
Clearwater OSAKA Corporation Ichioka Pipeline Management Center |
TEL 06-6576-0700 2-15-74 Ichioka, Minato-ku (In the Public Works Bureau Ichioka Construction and Management Office) |
Chuo-ku, Nishi-ku, Minato-ku |
Clearwater OSAKA Corporation Suminoe Pipeline Management Center |
TEL 06-6686-1909 1-1-189 Izumi, Suminoe-ku (In the Public Works Bureau Southern District Management Office) |
Suminoe-ku, Sumiyoshi-ku |
Clearwater OSAKA Corporation Hirano Pipeline Management Center |
TEL 06-6705-0342 1-4-29 Hiranonishi, Hirano-ku (In the Public Works Bureau Hirano Construction and Management Office) |
Abeno-ku, Higashisumiyoshi-ku, Hirano-ku |
Clearwater OSAKA Corporation Ebie Pipeline Management Center |
TEL 06-6462-3919 1-2-47 Takami, Konohana-ku (In the Public Works Bureau Northern District Management Office) |
Kita-ku, Fukushima-ku, Konohana-ku, Nishiyodogawa-ku |
Clearwater OSAKA Corporation Juso Pipeline Management Center |
TEL 06-6306-1734 2-8-41 Nonaka-minami, Yodogawa-ku (In the Public Works Bureau Juso Construction and Management Office) |
Yodogawa-ku, Higashiyodogawa-ku |
24-hour Center | In the event that the sewerage system requires emergency repair on holidays or at night. TEL 06-6947-7981 |
All areas |
2 Electricity
Essentials for living in Osaka (Electricity). (Osaka Information Service for Foreign Residents)
https://www.ofix.or.jp/life/english/guide/pdf/3-4.pdf
Website: Kansai Electric Power Co., Inc.
Contact your local
3 Gas
Essentials for living in Osaka (Gas).
(Osaka Information Service for Foreign Residents)
https://www.ofix.or.jp/life/english/guide/pdf/3-5.pdf
Osaka Gas Customer Service Center
<Business Hours>Monday - Saturday: 9:00 - 19:00
Sunday/National Holidays: 9:00 - 17:00
(TEL)0120-0-94817
Website: Osaka Gas Customer Service Center
Waste and Recycling Collection
1 Separation & Collection of Waste
Items to be collected | Collection Schedule & Notes for Collection |
---|---|
|
(Collected Once a Week)
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Plastic Containers and Packaging Plastic containers or packaging that were used to contain or wrap products, and have a mark indicating that they are plastic
|
(Collected Once a Week)
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Used Paper / Used Cloth
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(Collected Once a Week) Separate accordingly into the 6 subject items, and put out garbage before the collection time (about 2 hours in advance) on the collection day as stated on the “Osaka City Garbage Collection Map.” If you do not know the collection time in your area, please put out garbage by 8:30 AM. Collection will be made even on rainy days.
|
Household Waste In addition to kitchen trash and porcelain or ceramics, etc., trash of which the largest side or diameter is 30cm or less, or stick-shapes that are 1m or less, and that are not items subject to separate collection |
(Collected Twice a Week)
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Bulky Waste (Removal fees apply) Trash of which the largest side or diameter exceeds 30 cm, or stick-shapes that exceed 1 m, or trash that will be disposed of in a large amount at one time due to moving to a different residence or doing major housecleaning, etc. |
Please call the “Bulky Waste Collection Center” in advance to request collection. <Toll free> (TEL)0120-79-0053 <From Mobile phone> 0570-07−0053 <Internet> Application system for Osaka City bulky waste collection (in Japanese) Mon-Sat (including National Holiday, Closed from December 29th to January 3rd.) 9:00-17:00 ※If you have difficulty in hearing or speaking, please apply by sending a 0120-53-4153 or postcard to the Environment Management Center.
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※Using transparent or semi-transparent garbage bags is requested in Osaka City to enforce sorted garbage collection and to ensure the safety of operation.(Except for certain cases of old paper)